Terms & Conditions

 

Prices

All prices are subject to change without notice.

 

Delivery of Orders

We aim to send orders within 24 hours and will only part dispatch if there is a delivery delay. If goods have become unavailable we will sometimes offer an alternative.

 

Shortages, Damaged Goods

If damages or shortages occur the company should be notified within 3 working days of receipt. Please not that goods may be dispatched in more than 1 parcel. Receipt of invoice denoted that goods have been dispatched. No returns accepted for cut goods or without prior notification. The suitability of a product is deemed to be the customer’s responsibility: returns are only accepted for faulty goods.

 

Export Orders

All prices are net ex-warehouse. Freight, insurance and packaging is an extra charge of which you will be notified at the time of dispatch if you are paying by credit card. No charge will be made to your card without prior authority. Payment by Pro-Forma invoice is required.

 

Colour

The colours on this site will be affected by the settings on your monitor on which they are viewed and therefore can only be an approximation of the textile shade. I an accurate match is required we request that you send a swatch for matching.

 

Cut Goods

Any item that has been cut from a roll, may not be returned on basis of colour. (Samples on request are available for you to view.)