The condition in which your order is delivered to you is of utmost importance to us. All items are personally inspected by a member of our ‘Quality Control Team’ before being packaged and sent out to you. Strictly no claims are accepted after a fabric has been cut. This also applies to remnants as there are certain processes required in making remnants ready for sale meaning that they are too classed as a cut-length.
By agreeing to purchase a fabric or remnant from us you are accepting our terms and conditions, including that all fabrics, remnants and trimmings are cut/prepared for your individual requirements and are therefore non-refundable.
Please note that next day orders placed after 1pm on a working day will be despatched the following working day. We do not despatch any orders on Fridays, Saturdays or Sundays. If you have selected next day delivery after 1pm on a Thursday then this order will be despatched on the Monday following.