Contact Us

Contact Us

For general enquiries with regards to our dress making fabrics or sewing accessories, the best way to contact our customer service team is by email and they will be more than happy to assist you. 

 You will need to send an email to quoting your order number and details about your query, and one of our designated team will respond back to you as soon as possible, during office opening times (please allow up to 48 hours during busy times).

Our website operates 24 hours per day, 7 days per week, although our customer service department is open between the hours of 07.30 and 17.00 Monday to Thursday, and 07.30 until 14.00 on Fridays. Saturdays, Sundays & Bank Holidays are not Classed as working days for our warehouse department.

Please note that our customer service department will be closed on the following dates during 2024 & 2025:-

1st January 2024 - New Years Day

29th March 2024 - Good Friday

1st April 2024 - Easter Monday

6th May 2024 - Early May Bank Holiday

27th May 2024 - Spring Bank Holiday

26th August - Summer Bank Holiday

25th December 2024 - Christmas Day

26th December 2024 - Boxing Day

27th December 2024 - Customer Service Closure

30th December 2024 - Customer Service Closure

31st December 2024 - Customer Service Closure

1st January 2025 – New Years Day

  • Email Us:

  • Postal Address: Sherwoods Fabrics Group (C/O RST Group) Unit 9B, Merlin Way, Quarry Hill Industrial Estate, Ilkeston, Derbyshire, DE7 4RA, United Kingdom.